Welcome to Halloween Costume Sales! We’re thrilled to have you here, and we’re dedicated to making your Halloween experience spooktacular. By accessing our website at halloweenoutfitus.com and making a purchase, you agree to these Terms and Conditions. Please read them carefully to understand your rights and responsibilities, as well as ours. Our goal is to ensure a transparent, fun, and safe shopping experience for all Halloween enthusiasts—from families dressing up their little ones to pet owners and party planners.
1. User Obligations and Responsibilities
As a user of Halloween Costume Sales, you agree to:
- Provide accurate and up-to-date information when creating an account or placing an order.
- Use the website only for lawful purposes and not engage in any fraudulent activities.
- Respect our intellectual property and not copy, distribute, or misuse any content from our site.
- Comply with all applicable laws and regulations in your region, including those related to online purchases.
- Ensure that you are of legal age to make purchases (typically 18 years or older) or have parental consent if underage.
Failure to adhere to these obligations may result in the termination of your account or order cancellation. We’re here to help if you have questions—just reach out to our support team!
2. Product and Service Description
At Halloween Costume Sales, we offer a wide range of products to bring your Halloween fantasies to life. Our menu includes:
- Adaptive Halloween Costumes
- Adult Halloween Costumes
- Baby Halloween Costumes
- Kids’ Halloween Costumes
- Toddler Halloween Costumes
- Pet Halloween Costumes
- Halloween Costume Accessories
- Halloween Lights
- Indoor Halloween Decorations
- Outdoor Halloween Decorations
All products are described as accurately as possible, including sizes, colors, and materials. However, please note that slight variations may occur due to screen settings or manufacturing processes. If a product doesn’t meet your expectations, refer to our return policy below. We strive to provide high-quality, festive items that make your Halloween celebrations magical!
3. Order and Payment Terms
Placing an order with us is easy and secure. Here’s what you need to know:
- Order Processing: Orders are processed within 1-2 business days after payment confirmation. During peak season (September-October), allow up to 3 business days.
- Shipping: We ship globally, excluding some Asian countries and remote areas. Choose from:
- Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
- Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 business days after shipment.
- Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All transactions are encrypted for security.
- Order Changes/Cancellations: Contact us immediately at [email protected] if you need to modify or cancel an order. We’ll do our best to assist before shipment.
By completing a purchase, you confirm that all details provided are correct and that you authorize the payment.
4. Intellectual Property
All content on Halloween Costume Sales, including logos, images, text, and product designs, is owned by us or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission. We put a lot of creativity into our site, and we appreciate your respect for our work. If you’d like to use something for non-commercial purposes (like sharing on social media), just give us a shout-out!
5. Returns, Refunds, and Exchanges
We want you to love your Halloween gear! If something isn’t right, here’s our policy:
- Return Window: Returns and exchanges are accepted within 15 days of delivery.
- Conditions: Items must be unused, in original condition, with tags attached and packaging intact. Return shipping costs are your responsibility.
- Non-Returnable Items: This includes opened accessories, used lights, worn items, and final sale products.
- Process: Email [email protected] with your order details. We’ll provide a Return Authorization Number and instructions. Refunds are processed within 3-5 business days after we receive the return, issued to your original payment method.
For full details, see our Shipping & Returns Policy on the homepage. We’re committed to resolving issues fairly and promptly.
6. Limitation of Liability
Halloween Costume Sales strives to provide a seamless shopping experience, but we cannot be held liable for:
- Delays or issues caused by shipping carriers, customs, or events beyond our control (like weather or holidays).
- Minor inaccuracies in product descriptions or images.
- Damages resulting from misuse of products or failure to follow care instructions.
- Indirect damages, such as lost profits or inconvenience.
Our total liability for any claim related to your purchase is limited to the order value. We recommend inspecting items upon delivery and contacting us immediately with concerns.
7. General Provisions
These Terms and Conditions are governed by the laws of the United States, specifically Ohio. If any part of these terms is found invalid, the rest remains enforceable. We may update these terms periodically—check back for changes. By using our site, you agree to the current version.
Need Help? Our Halloween-loving team is here for you! Contact us at [email protected] or write to Halloween Costume Sales, 3587 State Street, Columbus, OH 16405, USA. We typically respond within 1-2 business days.
